Your privacy is our priority. This document clearly explains how 7eleven888 collects, stores, protects, and uses your personal data — all in a transparent and responsible manner.
This Privacy Policy applies to all services offered by 7eleven888, including our website and mobile app. By using the 7eleven888 platform, you agree to the collection and use of information as described in this Policy.
7eleven888 takes the privacy of every member on our platform seriously. We understand that your personal information is a trust placed in us, and we are committed to protecting it to the highest security standards in the industry.
This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so you truly know what happens with your data. We believe transparency is the foundation of trust, and that trust is what sustains the relationship between 7eleven888 and millions of members across Malaysia.
This Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. All data handling processes are carried out in accordance with globally recognised data protection principles.
7eleven888 collects your personal data through several channels — primarily during account registration, while you use the platform, and through your interactions with our support team. Below are the categories of data we collect and the purposes for which they are collected:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | KYC verification, AML compliance |
| Contact Information | Email address, phone number, postal address | Account communications, customer support |
| Financial Information | Bank details, transaction records | Processing of deposits and withdrawals |
| Usage Data | Gaming history, session duration, game preferences | Platform enhancement, personalised recommendations |
| Technical Data | IP address, device type, browser | Account security, fraud detection |
| Communication Data | Support chat logs, complaint records | Service improvement |
We only collect data that is genuinely necessary for the stated purpose. This principle of data minimisation is part of our privacy commitment to every 7eleven888 member.
The data we collect is used for specific purposes related to the operation of the 7eleven888 platform and the delivery of the best possible service to you. We do not use your data for any purpose not stated in this Policy without first obtaining your consent.
The security of your personal data is a responsibility we take extremely seriously. 7eleven888 continuously invests in cutting-edge security infrastructure to ensure your data is protected at all times — whether in transit or at rest.
All personal data is stored on servers protected by 256-bit SSL encryption — the same standard used by major banking institutions. Access to member data is strictly limited to staff who require it to perform their duties, and all access is automatically logged and monitored.
Your personal data is retained for as long as necessary to fulfil the purpose of collection, or as long as required by law — whichever is longer. After that period, data will be securely deleted using standardised data disposal procedures.
However, no security system can guarantee 100% protection at all times. In the unlikely event of a serious data breach, 7eleven888 is committed to notifying affected members and the relevant authorities within the timeframe required by law.
7eleven888 does not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. However, there are limited situations where we need to share data with certain parties to keep the platform running properly and to comply with the law:
All third parties with whom we share data are contractually obligated to protect your data and use it solely for the specified purposes. They may not use your data for any other purpose without 7eleven888's authorisation.
The 7eleven888 platform uses cookies and similar tracking technologies to enhance the user experience, maintain the security of your login session, and understand how the platform is used. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of parts of the platform, particularly security features that rely on session cookies.
Under the Personal Data Protection Act 2010 and our own policies, you have several important rights regarding the personal data we hold. We are committed to respecting and facilitating the exercise of these rights:
The 7eleven888 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Should we discover that personal data has been collected from an underage individual, the account will be closed immediately and the data will be deleted.
If you are a parent or guardian and become aware that your child has registered an account on 7eleven888, please contact our support team immediately so we can take the appropriate action without delay.
7eleven888 reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements to how the platform operates. Members will be notified of any material amendments via their registered email or in-platform notification.
The "Updated" date at the top of this page will always reflect the date of the most recent amendment. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.
If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, 7eleven888's customer support team is ready to assist you 24 hours a day, 7 days a week.
Under Malaysia's PDPA and 7eleven888's policies, you hold these rights in full and we are committed to making them easy to exercise.
You have the right to request a copy of all personal data we hold about you at any time through the account portal or customer support.
If any of your personal data is inaccurate or incomplete, you have the right to request an immediate correction free of charge.
You may request the deletion of your personal data, subject to mandatory legal retention requirements that the platform must comply with.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we will honour that request.
You may request your data in a machine-readable format for transfer to another platform of your choosing.
You may request that we restrict the processing of your data in certain situations while a related issue is being resolved.
All data transmitted between your device and 7eleven888 servers is protected with 256-bit SSL encryption. This means no third party can read or intercept your data in transit, including when you make deposits or withdrawals.
The 7eleven888 KYC (Know Your Customer) verification process ensures that only legitimate account owners can access and manage their accounts. This identity verification technology protects you from unauthorised account access and identity fraud.
Your data is stored in certified data centres with multi-layered physical and digital protection. Redundant server systems ensure your data remains available and protected even in the event of any component failure.
7eleven888's automated security monitoring system runs around the clock to detect any suspicious activity in real time. Any unauthorised access attempts are blocked immediately and flagged to our security team without delay.
All data handling practices at 7eleven888 comply with Malaysia's Personal Data Protection Act 2010. This provides you with clear legal protection and enforceable rights regarding your personal data.
7eleven888 is firmly committed: we have never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. Your data is not our business commodity.
Play with peace of mind knowing that your privacy and data security are our number one priority. Join over 500,000 members who have trusted 7eleven888 as their gaming platform of choice.